The gold painted letters on the frosted-glass door read, “A. Trainer, Private Eye,” and told her she was in the right place. She knocked. “It’s open,” a whiskey-soaked voice called. She entered and stared at the lanky figure…

Dr. Mathew Knowles hopes his new book begins conversations about racism. “It takes you through some interesting dialogue and that’s what I want, I want folks to really dialogue about this.” Released on Feb. 12, Knowles wrote Racism…

Diversity is defined by the Merriam-Webster dictionary as the condition of having or being composed of differing elements: variety; especially: the inclusion of different types of people (such as people of different races or cultures) in a group or organization. But…

Because of my work in online education, my students asked me about my thoughts regarding training trends and continuous learning for this year. This is what I shared with them: People prefer training in small pieces they can…

Oprah Winfrey summed it up succinctly in her Golden Globe Awards speech as she accepted the Cecil B. de Mille Award for Lifetime Achievement at this year’s gala. “Their time is up.” The global media leader, philanthropist, producer…

I was not a team player while I was growing up, as I didn’t play any team sports. That is, unless you count the one summer I found myself in right field with blackflies swarming around my head,…

An excerpt from Making Your Business Better, Velsoft's January softskills course release. What is a healthy workplace culture? It is the environment in which employees interact with each other and carry to the outside world via networking, customer…

I was recently asked what my 2018 resolutions are. My response: I have no resolutions per say, rather affirmations or reaffirmations. I would like to reaffirm areas in my life that provide continued growth and development, and this…

Are you naturally funny or part comedian? If not, don't despair! You don't need these traits to inject classroom humor into your training. Using the following guidelines can help you to see humor in the everyday things that…

What have I learned since coming on board with the Velsoft team a few months ago? I now know what a learning management system is, why search engine optimization is important, and a little bit about marketing. I…

An excerpt from Velsoft’s new course Slack for Business, which focuses on Working with Slack Teams. Once you have set up your Slack account and created a team, you are ready to start working with your team. Inviting Members…

The Cup Challenge Icebreaker is an excellent way to form a connection between your participants and see that working together is better than working alone when trying to generate ideas.  This is an especially good icebreaker for a…

I'm always amazed by the fact that I continue to learn something new every day. I remember being told that the best way to learn is to teach. I would add that a great way to learn about…

When I first heard of Slack, I have to admit I didn’t understand why such an application was needed. In my experience at several different workplaces, dealing with communication on different platforms hadn’t been cumbersome or overwhelming, which…

According to the Business Development Bank of Canada, many entrepreneurs avoid strategic planning because it’s intimidating or they think it’s too difficult. But the financial institution — which focuses on helping to create and develop strong small- and…

“This is a new year. A new beginning. And things will change.” ― Taylor Swift At Velsoft, we’ve taken these words from award-winning singer-songwriter Taylor Swift to heart. And as 2018 is set to begin, we’ve altered the appearance of…

Good workplace relationships are an important aspect of becoming successful at work, allowing you to build a broad coalition of support within an organization. Here are a few tips to building good workplace relationships: Be nice to everybody…

Following up is an extremely important part of any training program. How this is approached will determine the effectiveness of a training program. Many courses are designed to familiarize or train employees in a new program or method…

An excerpt from Velsoft’s new course Microsoft 365 Part 2 focusing on Delve. What is Delve? Delve provides quick, easy access to documents, people, conversations, and activities linked to your user account. Users will only see documents they…

Starting a new business can be a risky venture. However, you can minimize those risks and maximize your success by investing some time into learning. Here are the top 10 things that the Velsoft team thinks every new business…

In her blog Digital Citizenship: Are You a Practitioner, Carol Dunn pointed out that “Learning how to be a good digital citizen is necessary for navigating through this world of technology — which includes email and online shopping…

While I was working as a newspaper reporter, a colleague shared this story relating to digital citizenship with me. She was attending a town council meeting and another reporter received a call on his mobile phone. Without leaving…

Are you an organ donor? Do you ever wonder about who will get your heart, lungs, or liver when you no longer need them? You can think about succession planning that way. Once you’re done with your career,…

In 2016, we launched our Virtual Campus solution and since then we have worked with businesses all over the world to launch their own cost-efficient, high-quality eLearning institutes. However, it’s come to our attention that not everyone understands…

Remote workers. Sounds like robots or the name of a new punk band. But it’s not, it’s a new workplace reality. This infographic states that 20 percent of the global workforce telecommutes and that 77 percent of companies…

I look forward to my morning coffee, it starts my day off right. But not one recent morning. It left a bad taste in my mouth, figuratively at least. While placing my order I was made to feel…

Sitting here, I wonder if I’m doing irreparable physical harm to myself. Plenty of sensational blog headlines say that I am, that I’m sitting myself into an early grave. Now a study 16 years in the making tells…

When you introduce a change to an organization, you impact the systems, processes, organization structure and job roles. When change occurs, there are two key aspects required to follow the change through; project management and change management. This…

Sometimes you want to share a bit of information to everyone who has you listed as a contact without directly sending them a message. That’s where personal notes are useful in Skype for Business.Personal notes are short lines…