Getting Started with Word Online Word Online is the cloud-based version of Microsoft’s powerful word processing program. Using Word Online, you can create professional documents of nearly any type. You can also add tables, images, and much more.…

An important aspect of privacy compliance is spreading the word both internally and externally. Employees need to know that privacy-related policies and procedures exist in your organization, and they need to be instructed on their use. Customers also…

I'm often asked if someone can learn to lead. My short answer is: If you want to be a leader, you can absolutely learn to lead! If you’re interested in helping others (and yourself) grow, and you enjoy…

All training can be useful and applicable if the trainer keeps some simple tips in mind when developing and applying training. We all learn differently, but there are some truths about learning that can be applicable to most…

For most of my 20 plus years as a writer and editor, it hasn’t been necessary to collaborate with anyone on any of the pieces I’ve written. So it was a new experience for me recently when I…

So you’ve developed a privacy policy for your company. Now what? The policy is useless if it sits on a shelf in someone’s office. Once it’s completed, you need to let everyone know about it. This includes providing…

At Velsoft, each one of our softskills courses begins with an icebreaker. Icebreakers are used as part of training courses for several reasons. They can help introduce workshop participants to each other, they add energy, and at Velsoft,…

When conducting training, choosing the right activity is really important. Because you may run into groups who have tension about “games” at work, you may want to refer to games as activities. Often used to make dry topics engaging,…

With summer in full swing, the last thing you may want to do right now is think about students heading back to school in the fall. But it’s actually a perfect time to think about the workplace classroom…

National Talk in an Elevator Day is tomorrow, July 27. It's a day designed to encourage people to break the awkward silence that happens between people riding in an elevator. I’m not sure why most people are silent…

So, in your company’s efforts to comply with the General Data Protection Regulation, you have updated your privacy policy, and written some new internal procedures around data handling. With all that paperwork done, you must be ready now,…

Today is Space Exploration Day. I thought I’d write about Star Trek and their five years (turned out to be 50 plus years) of space exploration.  Kirk, Scotty, Bones, and of course, Spock, Uhura, Checkov, … Gothos, Haven,…

Get to Know Your Customers Day is celebrated each quarter — in January, April, July and October — as a way for businesses to take the time to understand their customers better and make them feel special. Today…

As Chief Happiness Officer with Velsoft, my core role is to train each new customer on the use of the znanja Learning Management System. I talk with customers daily about their use of the LMS and help them…

This excerpt, Communicating with Contacts in Skype, is from Skype for Business 2016, the latest computer course released by Velsoft Training Materials. In this section, we will talk about communicating with contacts using Skype for Business 2016 using instant messaging.…

What are the advantages of collaboration? Collaboration in the workplace is not a new concept. However, it is becoming increasingly important as we become more connected around the globe. When you think of organizations, what comes to mind?…

Challenges abound in running a business. One of them is how to keep staff up to date. Making sure that your staff has the latest information has a lot of advantages. It shows you’re invested in them and…

Ever wish you had invented the iPod? The device, which was launched in 2001, revolutionized the way we listen to music with the introduction of portable digital players. And it turned Apple into a household name and into…

As part of Velsoft’s marketing strategy, last fall we embarked on a renewed effort to write blogs for our website, and post more offerings on Facebook and Twitter. At first, we were hoping these efforts would boost sales…

Today is Micro-, Small- and Medium-sized Enterprises Day. MSMEs — businesses that employ fewer than 250 people — comprise more than 90 per cent of all businesses worldwide and account for 60 to 70 per cent of total…

An acquaintance of mine is a yoga teacher and when she operated her own studio, several times she encouraged me to come try out the practice. When I told her I couldn’t possibly do yoga because I’m about…

Happy Smile Power Day! It's not Smile Power Day unless you put a smile on someone else’s face too! So I thought I’d ask everyone to create a Velsoft story by filling in the blanks in the story below.…

The General Data Protection Regulation (GDPR) is a massive 261-page piece of legislation. It contains 173 regulations and 99 different articles, all outlining proper data privacy practices. With all of this information, it seems like a completely daunting…

This is an excerpt from Microsoft Teams, the latest computer course released by Velsoft Training Materials. The courseware is intended to help all users get started with Teams, use messages and channels, communicate in different ways, and customize Teams…

The Information Request Procedure outlines the steps that should be taken when an individual contacts an organization regarding their personal information. Citizens are granted certain rights in regard to their personal information under the General Data Protection Regulation,…

Potential Problems Following from my last blog Top 10 Training Tips from Ben at Velsoft in which I confessed that I have made (and learned from) many mistakes during my training career I want to tell you that…

Trying to decide whether you need a chat-based collaboration tool for your office? Also called group chat, collaborative business chat, workstream collaboration tools, workplace application messaging, team messaging or digital workspace, these platforms are designed to provide an…

Over the years delivering training I’ve made more mistakes than I can count. I’ve always gone with the philosophy that these mistakes make me a better trainer in the end- if you learn from them!  It might be…

Collaboration is a skill that is utilized with one or more people to produce or create a result or shared goal. Everyone in the group has a shared vision or outcome. The group not only has to work…

In the last few weeks chatter about the GDPR (General Data Protection Regulation) has increased exponentially.  The European Union's GDPR legislation has brought levels of panic for small businesses that hasn't been seen since Y2K! Here is an awareness…