What would make you more likely to purchase something from a company? This approach? Here at ABC Company our product is the best… we’re so great… buy from us. Or this approach? You have a problem. ABC Company…

Marketability is not something just to think about when you’re looking for a job. Yes, it’s important to undertake training when you’re in job search mode, but it shouldn’t be overlooked when you’re employed. Sitting back and relaxing…

Outlook Online allows you to manage several different kinds of information, including your email, calendar, tasks, and contacts. Each of these item types has their own workspace and commands related to managing those objects. The Mail Workspace When…

When I was younger, much younger, I worked for a summer clearing land for an airport expansion project. It would be a major understatement to say I was inexperienced and untrained in the proper use of power saws.…

Adopting the Right Mindset Adopting the right mindset for learning can take time because we have to train our brains and focus on having a growth mindset. This means controlling the ability to learn, which can be honed…

One of my favorite entrepreneurs, Gary Vaynerchuk, often tells an anecdote about hard work versus smart work. The exact wording changes when he repeats the story but it goes something like this. Someone says ‘Hey Gary, I don’t…

On a daily basis I receive dozens of email messages from retail stores, online vendors or companies that I’ve purchased from or communicated with in the past — clothing stores, shoe stores, and printing companies —along with recipe…

When I started my career in journalism about 25 years ago (yikes!), the newspaper business was a lot different than it is today. While basic reporting skills such as conducting interviews and story writing haven’t changed very much,…

Google Docs resembles most common word processors. Document Template Your first screen offers choices for a New Document. There are template options for commonly used documents: resumes, letters, brochures, and proposals. You may start with a template, which…

Attending training is a wise career development move, often giving you skills to be more efficient and productive, which can help boost your career. In some cases, training can cause you to think in different ways and give…

When talking about creating an innovative environment we need to first define what innovation is. Innovation in its purest form means to create something new, but it can also mean better solutions, new methods of doing something, finding…

Blended learning refers to combining face-to-face instruction with eLearning, and is also known as hybrid, mixed, or integrative learning. Blended learning must successfully integrate synchronous (at the same time) and asynchronous (not happening at the same time) activities,…

Fostering innovation is good for businesses and yet many don’t do it. Innovative companies grow faster and are more profitable than those that aren’t innovators. Benefits include differentiating from the competition, increasing sales and profits, and better employee…

So what do vegetables have to do with a good learning experience? As it turns out, not much. Recently I was completing an update of one of our softskills courses and I came across an Energizer activity that…

Today, Jan. 28, is Data Privacy Day around the world. As the name suggests, it’s a day to promote good privacy practices and education at home and in the workplace, and to recognize the work being done to…

What is mobbing in the workplace? More and more people are becoming familiar with the harmful effects of bullying. Bullying is a problem that exists in many environments, including workplaces, and inflicts harm on the target through the…

Musicians, actors, magicians, politicians, and trainers all have one thing in common: performing in public. Stage fright is a workplace hazard for these people! While there are many causes of stage fright, one of the most common is…