Key Performance Indicators that Manage Sales Success
Key performance indicators (KPI) are the measurable parts of each step along a sales representative’s activity funnel. Each KPI naturally aligns with the activity a sales representative does every day. For example, “leads” are the direct result of…
Stop being a bottleneck: Learn the art of delegating
Do you cause congestion in the workplace? Are you a bottleneck? Does not having control over every little thing that your staff works on make your skin crawl? Is the only way for things to get done correctly…
Assessment — Nuts and Bolts
Now we will look at Assessment Nuts and Bolts. This is the final blog in a series that started with Assessment -- Some Initial Thoughts, and Some Assessment Vocabulary. Individual Assessment Instructors should work with students to develop criteria for…
Teamwork: On the ice and in the office
I’ve seen it happen many times. Both of my daughters played hockey growing up, and I’ve seen their teams lose important games because the teams stopped acting like teams. It usually goes like this: the team is behind…
Knowledge Platform: What could it contain
In April, I wrote a blog looking at the future of learning as I see it. At the end I said the Learning Management System of the future was going to be a Knowledge Platform. Today I’d like…
How to get staff on board with eLearning
You’ve finalized all the eLearning details for your organization, except one: How to get employee buy-in. I’ve worked in offices where training was mandatory and accepted grudgingly and with plenty of grumbling in the classroom. You may be…
Understanding Self-Management through Reflection
Understanding Self-Management Self-management is really about controlling your reactions. Early in my career I remember being told that I would not be judged on my actions, but on my reactions. Things happen all the time and many of…
What is the Client’s Decision-Making Process?
The process of developing an effective and efficient sales system requires a clear set of selling steps that mirror the way in which a prospective client likes to make buying decisions. For example, a purchasing manager looking to…
Some Assessment Vocabulary
It is important to get to know the vocabulary related to assessment, otherwise you may think things are being written in some alien language. This is the second blog in a series that started with Assessment - Some…
Getting Started with Excel 365 Online
Excel 365 Online is the cloud-based version of Microsoft’s spreadsheet program. It offers many tools for managing numerical data, as well as the ability to add charts, shapes, and much more. Best of all, Excel 365 Online’s interface…
Building staff relationships through benefits
Think of your workplace as your backyard. You have heard the expression: a good fence makes good neighbors. It is a good contractor, however, that builds a good fence: a contractor that is trade-certified, experienced, talented, and motivated…
Softskills refresh: Offering the best training resources
Here in the production department at Velsoft, lately we’ve been concentrating on updating the softskills courses that we’ve developed. This is because we want to offer the best available training courseware kits to our clients – trainers like…
Assessment- Some Initial Thoughts
The American Association for Higher Education (www.aahea.org) has developed Nine Principles of Good Practice for Assessing Student Learning1. They are a good place to begin to explore assessment strategies: The assessment of student learning begins with educational values.…
Creativity in the Workplace Quick Reference Guide
When we think of creativity what often comes to mind are inventors such as Leonardo Di Vinci or Steve Jobs, or people who have created masterpieces such as Picasso or Bach. There are many definitions of creativity, but…
Creativity leads to success in the pool
When the LZR Racer swimsuit was banned after the Beijing Olympics, Speedo needed to create a replacement for swimmers to wear in competition and at the London Summer Games. To spark their creativity, the team employed a technique…
Getting Started with PowerPoint 365
PowerPoint 365 is the cloud-based version of Microsoft’s powerful word processing program. Using PowerPoint 365, you can create professional presentations of nearly any type. You can also add videos, pictures, and much more. Best of all, PowerPoint 365’s…
Looking back on the eve of 40 years as an adult educator
Looking back at my nearly four decades of educational experiences, I realize that we can learn much about others' stories, cultures, struggles, and hopes. But, we cannot take their stories and try to live them. We can only…
What is Creativity?
Two Myths of Creativity What is creativity? When we think of creativity what often comes to mind are inventors such as Leonardo Di Vinci or Steve Jobs, or people who have created masterpieces such as Picasso or Bach.…
Communication is key to a healthy workplace
In the past, workplace health has been discussed in very limited terms, and rarely in connection with quality initiatives. But recently, and rightly so, workplace health is taking a more holistic approach. Occupational health and safety, employee assistance…
The Use of Humor in the Classroom
Before I begin to talk about the use of humor in the classroom, I’d like to start with a couple quotes from two of my favorite philosophers. The first is from Plato: “Do not train a child to…
Investment in Health
Whether you’re an employer of one or an employer of a 1,000, investing in your employees’ health is not just a nice thing to do. It’s a sound business decision. You know all too well that healthy employees…
National Superhero Day at Velsoft
April 28 is National Superhero Day! I asked myself the question "If Marvel was casting their movies using the staff at Velsoft's headquarters, who would get what part? After an exhausting and very scientific assessment, here are the…
Story Marketing Quick Reference Guide
Story marketing is the process of attracting and engaging customers through story – their story, rather than yours. Instead of the ‘buy our product’ messages of typical marketing campaigns, story marketing tells the customer story and motivates them…
Microsoft Office 365: 2018 New Features
This course is intended to help users of Office 365 understand updates made in 2018. It focuses on six Office 365 offerings — Word (word processing), Excel (spreadsheets), PowerPoint (presentations), Outlook (email and calendars), Access (database management), and…
Do these 3 things to reduce stress
Studies show that severe stress is associated with heart disease, depression, and suppression of the immune system, which can lead to other health problems. So it makes sense to try to eliminate stress as much as possible. It's…
Moment of Laughter Day
April 14 is International Moment of Laughter Day. I thought it would be great to collect jokes from Velsoftians so that we could all have a few moments of laughter. The response was overwhelming. Here are some of…
Story Marketing Toolkit
Which Came First: The Chicken or The Egg? This simple question from American folklore has sparked generations of debates, jokes and mental quests for the answer – or at least the winning argument. Did the first chicken simply…
The future of Learning
With the advent of hand-held computers in the form of tablets and phones, and the subsequent invasion of social media channels, the future of learning is evolving quickly. The rows of desks in a classroom with a teacher…
Walk to Work: A long trek
We all know that walking is good for us. It helps us maintain a healthy weight by reducing excess body fat, strengthens bones and muscles, prevents or helps manage conditions such as heart disease and high blood pressure,…
Why our new computer course is different from all the rest
As part of our computer course offerings, Velsoft Training Materials has released Microsoft courseware beginning with versions for Microsoft Office 2002 and 2003, and then every three to four years after that with each new software revision by…