Training during a pandemic
On March 11, 2020, the World Health Organization classified COVID-19 as a pandemic, and our world changed. While different jurisdictions have reacted in a variety of ways, the WHO advised that among other measures to protect against contracting…
How to cope with working from home during the COVID-19 pandemic
As countries around the world are issuing stay-at-home orders to help slow the spread of COVID-19, many of us are now working from home. I wrote this piece to pass along to my co-workers – the real ones…
Stop wasting time
Leaving the house with my daughter typically goes like this: “I can’t find my jacket. Mom, have you seen my jacket?” “Oh, I found it. Where are my keys? Has anyone seen my keys?” “They’re on the kitchen…
10-Minute Presentations: Boost Your Business with Presentation Skills
Whether or not employees give presentations on a regular basis, it’s a good idea for all staff members to know how to make a powerful and meaningful presentation. Why? Because having this skill can give employees confidence, it…
What employers need to know about edible cannabis
How edibles affect the body differently than inhaling Cannabis edibles became legal in Canada back in October, but they weren’t available to buy until recently. For those who plan to enjoy these baked goods or beverages, it’s crucial…
Critical Elements of Customer Service: Help Students Improve Their Skills
Disney Parks are known around the globe for providing outstanding customer service. From replacing a dropped ice cream free of charge to searching for a purple balloon for a boy with special needs after they were sold out,…
Use Design Thinking to Get Inside Customers’ Minds
Like a wildlife biologist observing a pride of lions in the grasslands of the savanna to learn about their behavior, the designers at UberEats also watch their products “in the wild.” In an article for medium.com, (now former)…
What legalization means for workplace cannabis use
Statistics Canada carries out a National Cannabis Survey and releases results four times each year. The findings issued in May noted that of those people who use cannabis daily or almost daily, 27 per cent consumed the drug…
Why you should care about Canada legalizing cannabis edibles
A year ago, Canada legalized the recreational use of cannabis, and now the country is set to make the sale of new cannabis products legal as well. These include edibles, beverages, topicals, and extracts. Legalizing cannabis edibles and…
Disability awareness: Accommodation doesn’t have to cost a lot
I am a short person, just a little over five feet tall. When I began working at Velsoft, the chair I was provided was too big for me, and my back got sore every day. The company accommodated…
Getting Started with Microsoft Windows 10: May 2019 Update
TOPIC A: What is New? This course is designed to help in getting started with the Microsoft Windows 10: May 2019 Update. Microsoft Windows 10 is a powerful and easy-to-use operating system. Nearly everyone who works with computers…
Why you should (or shouldn’t) get Windows 10 May 2019 Update
Is it necessary to install updates to Windows 10 on your computer? Yes and no. In most cases, Windows will still function without the update, but it is crucial in preventing hackers and other unwanted users from accessing…