Unconscious bias became an even more important topic for businesses after an incident that took place at a Philadelphia Starbucks in 2018. Two Black men – Rashon Nelson and Donte Robinson –– were waiting for a business associate…

As a trainer, have you ever thought about developing an eLearning course? Perhaps you are a trainer who specializes in classroom training, whether that’s in person or online, but you now want to make that training available in…

According to i-Sight, a complaint management software company, “taking appropriate corrective action after an incident ensures your workplace is safe, functional and enjoyable for employees,” as no company is immune from accidents, misconduct and other incidents. “Think of…

When I was working at my first full-time job after graduating from university, my editor was fired without warning. The action took us both completely by surprise. He had never had any indication that his performance was less…

In a leadership survey conducted by global staffing firm Robert Half, integrity was listed as the most important attribute in a corporate leader, by both workers and CFOs who took part in the poll. Seventy-five percent of workers…

There are many, many benefits for a business to become more diverse. Here are eight key reasons why your organization should embrace diversity, equity, and inclusion. 1. Increased profits Several studies have shown that companies with a diverse…

Bullying, harassment, abuse, and discrimination can hurt a business. These behaviors can result in low employee morale, decreased quality of work, reduced productivity, a hostile work environment, absenteeism and higher usage of sick leave, increased workers’ compensation claims,…

There’s a meme that says: “I hire professional staff, then micromanage them until they walk out the door.” This illustrates the negative impact that micromanaging can have on a business. And it’s only one of the many damaging…

Every business owner wants their company to be the best it can be. And one way to ensure a business is indeed the best it can be, is to properly manage the vendors. Vendors are the individuals and…

Building Your Self-Esteem and Self-Confidence is the latest update of Velsoft’s courseware offerings. Originally called Building Your Self-Esteem and Assertiveness Skills, the name of the softskills course was changed for two main reasons: Only one session deals with…

By now, most of us in the business world are familiar with Zoom or other video conferencing platforms. If video conferencing wasn’t something we used before March 2020 when much of the world was locked down due to…