Ensuring Success with Remote Work
The COVID-19 pandemic brought remote working into the spotlight as many of us – forced to isolate to keep the spread of the coronavirus to a minimum – began doing our paid work from home instead of at…
Cybersecurity: Defense Against the Dark (Cyber) Arts
In J.K. Rowlings’ Harry Potter and the Goblet of Fire, the Defense Against the Dark Arts professor often tells students to practice “constant vigilance.” Always being on guard or on high alert is also a good mantra for…
Dressing for Success
If you’re like me, since the response to the COVID-19 pandemic forced many of us to begin working at home, you’ve been wearing yoga pants or sweats with a t-shirt and hoodie (maybe even pajamas!) to work. A friend…
Microsoft 365 Teams helps at-home workers collaborate
Chat-based communication and collaboration platforms such as Microsoft 365 Teams have seen an increase in use since many people were required to work from home due to restrictions intended to help slow the spread of the coronavirus. Microsoft…
Training during a pandemic
On March 11, 2020, the World Health Organization classified COVID-19 as a pandemic, and our world changed. While different jurisdictions have reacted in a variety of ways, the WHO advised that among other measures to protect against contracting…
How to cope with working from home during the COVID-19 pandemic
As countries around the world are issuing stay-at-home orders to help slow the spread of COVID-19, many of us are now working from home. I wrote this piece to pass along to my co-workers – the real ones…
Stop wasting time
Leaving the house with my daughter typically goes like this: “I can’t find my jacket. Mom, have you seen my jacket?” “Oh, I found it. Where are my keys? Has anyone seen my keys?” “They’re on the kitchen…
10-Minute Presentations: Boost Your Business with Presentation Skills
Whether or not employees give presentations on a regular basis, it’s a good idea for all staff members to know how to make a powerful and meaningful presentation. Why? Because having this skill can give employees confidence, it…
What employers need to know about edible cannabis
How edibles affect the body differently than inhaling Cannabis edibles became legal in Canada back in October, but they weren’t available to buy until recently. For those who plan to enjoy these baked goods or beverages, it’s crucial…
Critical Elements of Customer Service: Help Students Improve Their Skills
Disney Parks are known around the globe for providing outstanding customer service. From replacing a dropped ice cream free of charge to searching for a purple balloon for a boy with special needs after they were sold out,…
Use Design Thinking to Get Inside Customers’ Minds
Like a wildlife biologist observing a pride of lions in the grasslands of the savanna to learn about their behavior, the designers at UberEats also watch their products “in the wild.” In an article for medium.com, (now former)…
What legalization means for workplace cannabis use
Statistics Canada carries out a National Cannabis Survey and releases results four times each year. The findings issued in May noted that of those people who use cannabis daily or almost daily, 27 per cent consumed the drug…