Measuring Training Results: Kirkpatricks 4 Stages of Evaluation
Each week, I try to pick an interesting, useful or informative topic to write a blog about, but this week I thought – why not see what our readers have found interesting, and write something related to that….
A Positive Customer Service Experience: Approaches and Techniques
From time to time I’ll go through our courses and pick a topic that I think would be interesting, informative or helpful to others. Through doing this I’ve realized that we really are a company that is called…
Blended Learning: What is it and why all the fuss?
In 2014, 29.1 per cent of training hours were delivered through blended learning methods, and since then, that number has continued to grow. In this blog, we are going to explore what blended learning is, as well as…
5 Steps to Consider When Creating your Website
As a predominantly online business, with customers all over the world, Velsoft’s website is essentially the home base for our business. Like many other businesses, we rely on our website to link our social media pages, newsletters, and…
Providing Effective Feedback: 6 Key Characteristics
We know that giving effective feedback can be tough. You want to be able to provide constructive feedback, that helps the individual learn and grow, while avoiding insulting, belittling or punishing them. Feedback is essentially commentary on how…
Conducting a Training Needs Analysis: 3 Initial Steps
We know that introducing training can help improve employees’ skills, but it also helps businesses to reach their overall objectives and goals. In this blog, we will explore the process of how to conduct a training needs analysis –…
Social Learning: What is it and Why do it?
As I was pulling together information about social learning for this piece, I quickly realized how closely it relates to a blog I wrote a couple of weeks ago about user-generated content, which is essentially content generated by…
Should you Hire for Personality or Job Specific Skills?
Whether you’re in charge of hiring, or determining what to highlight on your next resume, it’s important to decide what skills are the most valuable. However, what talents are most valuable to a job is debatable. The debate…
An Inside Look at Intrapreneurship
Do you know someone in your workplace who’s a little more motivated to follow their own projects than regular tasks? Someone who always has ideas for advancing the business, new ideas to streamline processes, or another money-making idea?…
Is eLearning Right for Your Organization?
How many times have you heard someone in your office say they’re swamped or too busy to get something done? They don’ t want, or can’t afford, to take time away from their work schedules and sit in…
What Kind of Measuring do YOU do?
I don’t know about you, but as a trainer, when I complete a really great workshop I always read the evaluations. I pore over them looking for ways that I can improve training, get more engagement, provide experiences…
Going Beyond the Bottom Line with Corporate Social Responsibility
Do you know of a company that goes above and beyond to protect its workers at home and abroad? Do you work with an organization that protects the environment while growing its bottom line? Or perhaps you’ve read…
